MAK Polymer Consulting is your right partner to develop your business of a new application or product at a new region or at new customers. We will develop your business together with customers, value chain partners like machine manufacturers, converters, compounders, Brand Owners. MAK provides not only consultative solution but also technical support to your customers leading to development of business through defining individual projects actively together with your potential customers and Sales. We can support you by either taking care of technical service responsibilities or working directly as a business development manager or partner.
Application Development & Technical Service
- Attending meetings with customers alone or together with sales team to
- introduce & explain products, their benefits, application, technology and science behind,
- convince with technical arguments to test the products,
- discuss the technical issue/target and solution following your guideline.
- Answering all/defined tech inquiries of customers as a technical contact for technical inquiries.
- Attending trials at customers and providing suggestion of processing condition to troubleshoot during and after the trials.
- Development of new application at customers.
- Providing feedback from market to internal R&D.
- Claim coordination and preparation of 8D reports.
- Identifying the potential of products, application and market.
- Identifying the key customers and value chain partners.
- Create several price strategies based on performance, demand, suppliability and potential for individual customer.
- Introduction of products and their added values in business generation to establish a win-win relationship.
- Following up trials and provide tech service if needed.
- Working as a key contact for customers until commercialization.
- Negotiating strategic price together with sales.
- Leading and managing development projects internally or externally at an institute or University to meet up demand of customers.
- Documenting all activities in CRM or any other reporting system.